Common Error Codes
If you do not see your error code or concern listed below, please fill out the form below and we will be in touch with you shortly.
In the unlikely event that the washer door does not unlock one minute after the cycle is complete, simply unplug the washer, leave it unplugged for five minutes, push the door inward, and pull on the handle.EC##: Error on Card Remove the card, clean dirt or debris from the microchip on the card, and try again.
EnFlo: Error on Fill Water- is not getting to the machine, make sure water is turned on.
EDL: Error on Door Lock- Remove the obstruction from the door and make sure the door is closed properly/firmly.
ED O: Error on Door- Remove the obstruction from the door and make sure the door is closed properly/firmly.
IE: Water Issue - Make sure the water to the machine is turned on.
UE: Balance Issue - Load is unbalanced. Make sure the proper amount of clothing is loaded and distributed correctly.
DE: Door Issue - Make sure the door is firmly closed.
SUdS: Soap Issue - Too much detergent. Wait until the error goes away.
E-45: The card is corrupted- Mail to Aaxon for repair or purchase a new card in the kiosk.
E-97: Low balance- The balance on the laundry card is lower than the vend price. Please add more value to your laundry card.
